Hope's Relief Australia's story

The Story of Hope's Relief Australia
The story of founder and owner of the Australian company, Malcolm Lynch:
Body and Soul Health Products Pty Ltd is a family business, and our valued customers are at the heart of all that we do. We are devoted to natural ingredients and making a positive difference to people’s lives.

Growing up with eczema
As a child, I suffered from severe eczema for nearly 10 years, and I can fully understand just how it can impact upon your life, and of those around you. My parents tried so many different products, eating programs and specialists in search of relief for my itchy-scratchy skin. I recall heading off to school on a regular basis with my legs covered in cream and wrapped up in glad wrap! I was worried about making scrunching noises as I walked down the corridors. Even to this very day, my parents look back at that time with sadness, and remember the feeling of helplessness as they watched their child try to cope with eczema.

Devoted to natural and organic ingredients
Yet this experience shaped my direction in life, and for that I am truly thankful. I’ve spent the last thirty years working in the natural products industry, and just love to see the positive difference quality natural products can make to people’s lives. The Hope’s Relief skin care range embraces this power of nature’s botanicals to get results.

Body and Soul, a Queensland family business
In 2006, I founded Body and Soul Health Products. Our head office is on the sunny Gold Coast, Australia. My wife Julie and I have complementary backgrounds in natural skin care, research and development, manufacturing, marketing and sales, and we’ve gathered a team of enthusiastic natural health experts that share our values and commitment to making a positive difference.

The first product
The first cream was originally created to help a mother’s daughter that had eczema. The formula took over two years of research and trials in a naturopath’s clinic to arrive at the current formulation. The initial request was for a product with natural ingredients and no steroids to help relieve the symptoms of eczema. Soon the results with the daughter led to the cream being offered to other people with eczema and psoriasis to try.

Amzing results
Customers soon raved about the results, and word soon spread. More and more people used the product and got results - and the rest as they say is history. It is now available throughout Australia and New Zealand in over 5000 pharmacies and health food stores.

International Success
After suffering so long as a child, I just wanted to see this product help as many people as possible, so we brought this formula under the Body and Soul Health products umbrella and launched it to market Australia-wide. Not knowing it would also attract worldwide international attention.

Word of the Hope’s Relief Premium Eczema Cream even spread overseas and it is now available in over 10 countries. How this network came about was simple - International visitors tried it, got results and loved it so much they wanted to share it with their home countries.

Product range widening
The success of Hope’s Relief Premium Eczema Cream has enabled us to expand the range to ten complementary quality natural products: An all over body and face moisturiser, body wash, cleansing bars and scalp care, barrier lotion, soothing Gel Lotion and Topical Spray. Our focus is on products that not only relieve, but are natural, non-toxic and skin-friendly.

Our mission
We have given ourselves the mission to share the benefits of naturally active ingredients with as many people as we can. One of our greatest joys is receiving letters or emails and photos from parents emotionally telling us how Hope’s Relief products have helped their babies or children. This is something very close to our own hearts.

Our continuous journey
We will continue to explore new ingredients and natural products to help make a happy difference to people’s lives.